Integritetspolicy
At Ascend Home, we take your privacy seriously. This privacy policy explains how we collect, use and protect your personal information.
- **Data Controller:** Ascend Home is responsible for processing your personal data.
- **Collection of Information:** We collect the information necessary to fulfil your order, such as name, address, email, telephone number and payment details. We may also collect certain technical information (e.g., IP address and cookies) to analyse traffic and improve your experience on the website.
- **Use of Information:** Your personal information is used to process orders, deliver products, handle customer service and support, send newsletters and offers (if you have consented), and to comply with applicable data protection laws (e.g., GDPR).
- **Sharing of Information:** We share necessary information with trusted third parties such as payment processors, shipping carriers and manufacturing partners so that they can fulfil your order. We use a print-on-demand partner to produce and ship orders and provide them only with the information they need (such as delivery addresses and ordered product details). We never sell your personal data or use it for unsolicited marketing.
- **Storage:** We keep your data only as long as necessary to fulfil legal and contractual obligations. After that we securely delete or anonymize it.
- **Your Rights:** You have the right to request access to, rectification of or deletion of your personal data. You may also object to the processing of your data or request restriction. To exercise these rights, contact us.
- **Cookies:** Our website uses cookies and similar technologies to provide a better user experience and analyse visitor behaviour. You can control or disable cookies in your browser settings.
We may update this privacy policy from time to time. We encourage you to review it regularly. If you have any questions about how we handle your personal data, please contact us.